Transmed is fortunate to have a team of employees, experts in their respective fields, passionate about the work they do and dedicated to every other team member’s success. This is also true of the management team, where each member brings a wealth of experience from a variety of backgrounds to the decision-making table.

Meet the management team:

Rachel Arseneau-Ferguson

Founder and President
Key quality: Passionate
Guiding principle: Making a difference
Focused on public relations and networking.
A born leader, Rachel founded Transmed in 1996 while pursuing a career at the Collège communautaire du Nouveau-Brunswick. Rising through the ranks, she held several positions from 1981 to 2012, culminating with her appointment as Principal of CCNB-Campbellton, a position she held for eight years. Rachel’s extensive experience in post-secondary education and economic development serves her well as she grows her company, valuing her impressive network of contacts as she focuses on Transmed’s communications and public relations spheres. Rachel continues to be active in regional economic development, and is serving on a number of regional, provincial and national boards of directors from diverse organizational sectors. Driven, Rachel has a keen passion for life, always recognizing the potential of the people she encounters.

Nathalie Levesque

Chief Executive Officer
Key quality: Authentic
Guiding principle: Together, anything is possible
Focused on improving processes and leaving nothing to chance.
Original member of the Transmed team when it was founded in 1996, Nathalie became a partner in 2005 and is now the company’s Chief Executive Officer. Her extensive experience starting with her studies in accounting and medical transcription, combined with her previous tenure as the Regional Health Authority’sHead of Medical Records, provides her the solid expertise needed to successfully manage a medical transcription business. In 2007, Nathalie established the company’s translation unit, which continues to expand. Passionate, organized and profoundly human while focused on results, Nathalie’s vision and analytical mind are second to none. Her impressive skill-set allows her to seek and find A-list partners dedicated to meeting the needs of current and prospective customers, which is the basis for successfully implementing Transmed’s strategic plan and ensuring continued growth in a constantly changing environment.

Patrick Charland

Chief Technology Officer
Key quality: Attention to detail
Guiding principle: Perfection is more than the sum of the details
Focused on in-depth analysis and project management.
In 2010, Patrick became a member of the Transmed team as Chief Technology Officer, drawing on over 15 years of IT field experience, mainly in technology infrastructure support. Patrick holds a Diploma in Computer Network Management and is a Certified Associate in Project Management (CAPM). Patrick has accumulated a wealth of knowledge through his work at various companies in areas such as network security and server management. He has strong analytical and project management skills, which he utilizes efficiently when implementation time comes. Passionate about learning, Patrick is truly engaged in professional development, often using self-learning modules to keep abreast of the latest technological trends in this high-speed ever-changing environment.


  • Conseil économique du Nouveau-Brunswick (Economic development body for businesses led by French-speaking New Brunswickers)

  • Association des gestionnaires de l’information de la santé du Québec (AGISQ) (Quebec’s Health Information Management Association)

  • Réseau des Femmes d’Affaires du Québec (Quebec’s Women in Business Network)

  • Restigouche Women in Business Network

  • Campbellton Chamber of Commerce

  • Alianco (organization working to help grow and develop the translation industry in New Brunswick)

  • Canadian Translators, Terminologists and Interpreters Council (CTTIC)

  • Corporation of Translators, Terminologists and Interpreters of New Brunswick (CTINB)

  • Ordre des traducteurs, terminologues et interprètes agréés du Québec (OTTIAQ) (Quebec’s professional body for translators, terminologists and interpreters)